Solutions for Error101 and above Jay Chen 02 February 2026 02:32 Updated Please press and hold OK button to restart the mower and see if the issue persists. If the issue persists, please contact your dealer or Roborock Customer Service Team for further assistance via channels as below: Europe Email Support: support-eu@garden.roborock.com North America Email Support: support-us@garden.roborock.com Australia and New Zealand Email Support: support-anz@garden.roborock.com Help Center: https://garden-support.roborock.com/ Our Official Website: https://garden.roborock.com/ Related to help center help centre live chat Related articles Error Code_E1 RockMow Z / X Series Tutorials: Install the PreciEdge Cutting Module Q1: How long is the battery charger extension cable? Z1 User Manuals-CE version Q1: How long is the product warranty? What is warranty coverage?
