Jay Chen
- Total activity 471
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Activity overview
Latest activity by Jay Chen-
Jay Chen created an article,
Release Note for Z1 Lidar-20260706
Z1 Lidar Model Firmware Version: 02.22.48Plugin Version: 698 Note: After updating the App, go to Profile > Settings > Clear Cache to clear the cache, then reopen the Roborock App to ensure it upgra...
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Jay Chen created an article,
Release Note for Z1-20260706
Z1 All Models Firmware Version: 02.36.66Plugin Version: 698 Note: After updating the App, go to Profile > Settings > Clear Cache to clear the cache, then reopen the Roborock App to ensure it upgrad...
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Jay Chen created an article,
Release Note for Q1 & S1-20260706
Q1 All Models Firmware Version: 02.67.96Plugin Version: 698 S1 All ModelsFirmware Version: 02.24.24Plugin Version: 698 Note: After updating the App, go to Profile > Settings > Clear Cache to clear ...
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Jay Chen created an article,
Z1 & X1: How to add more Wifi networks for my mower as backup connections?
Go to Settings--Network Settings--Network Management--WLAN--Add WiFi Network--Input WiFi credentials--Extra WiFi network added
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Jay Chen created an article,
S1: How to add more Wifi networks for my mower as backup connections?
Go to Settings--Network Settings--Network Management--WLAN--Add WiFi Network--Input WiFi credentials--Extra WiFi network added
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Jay Chen created an article,
Q1: How to add more Wifi networks for my mower as backup connections?
Go to Settings--Network Settings--Network Management--WLAN--Add WiFi Network--Input WiFi credentials--Extra WiFi network added
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Jay Chen created an article,
Release Note for Z1-20260625
Z1 All Models Firmware Version: 02.35.64Plugin Version: 672 Note: After updating the App, go to Profile > Settings > Clear Cache to clear the cache, then reopen the Roborock App to ensure it upgrad...
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Jay Chen created an article,
Release Note for Z1 Lidar-20260625
Z1 Lidar Model Firmware Version: 02.21.94Plugin Version: 672 Note: After updating the App, go to Profile > Settings > Clear Cache to clear the cache, then reopen the Roborock App to ensure it upgra...
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Jay Chen created an article,
Release Note for Q1 & S1-20260625
Q1 All Models Firmware Version: 02.67.42Plugin Version: 672 S1 All ModelsFirmware Version: 02.23.72Plugin Version: 672 Note: After updating the App, go to Profile > Settings > Clear Cache to clear ...
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Jay Chen created an article,
Z1 & X1: Why does the app show "Unknown Device Type" during pairing?
Answer：This issue is often caused by a mismatch between the region you selected for your Roborock App account during registration and the mower's actual sales region. When the account region and th...