Roborock Lawn Mower Limited Warrant Policy
This Limited Warranty covers only defects in materials or workmanship of the Product and its components when used under normal and ordinary conditions.
Subject to these terms and conditions, Roborock warrants that this new Roborock robot lawn mower is free from defects in materials and workmanship during the applicable warranty period (defined below). Roborock, at its sole discretion, will repair or replace, free of charge, any product or component covered by this Limited Warranty if the defect can be proven to have occurred within the warranty period and the claim is made during the warranty period. In addition to the rights stipulated in this limited warranty, Roborock will also provide free replacement and repair services if the product itself is defective.
Warranty Coverage
The applicable Limited Warranty Period for the Limited Warranty commences on the date of the original purchase of the Product from either of Roborock, Roborock’s authorized reseller, Roborock’s authorized distributor, or an authorized Dealer (each a “Roborock Dealer” or collectively the “Roborock Dealers”) or the date it was activated (the later date prevails).
Warranty Period
EU markets except Spanish.
| Product Components | RockNeo Q105 / RockNeo Q110 | RockMow S108 / RockMow S115 | RockMow Z115 / RockMow Z130 / RockMow Z150 | RockMow Z120 LiDAR |
| Main Unit (Wheel Hub Motor, PCBA, Charging Station, etc.) | 2 years | 3 years | 3 years | 3 years |
| Battery | 2 years | 2 years | 2 years | 2 years |
| Consumable Parts (e.g., blades) | Not Covered | Not Covered | Not Covered | Not Covered |
Please always refer to the latest version of warranty policy in our official website for your country/district:
Spanish market Only.
| Componentes del producto | RockNeo Q105 / RockNeo Q110 | RockMow S108 / RockMow S115 | RockMow Z115 / RockMow Z130 / RockMow Z150 | RockMow Z120 LiDAR |
| Unidad principal (motor del cubo de rueda, PCBA, estación de carga, etc.) | 3 años | 3 años | 3 años | 3 años |
| Batería | 3 años | 3 años | 3 años | 3 años |
| Piezas consumibles (por ejemplo, cuchillas) | No cubierto | No cubierto | No cubierto | No cubierto |
Please always refer to the latest version of warranty policy in our official website for your country/district:
Roborock reserves the right to make changes to its products or warranty coverage at any time without incurring any obligations with respect to previously sold products.
Product Accessories Warranty
The warranty period for the following product accessories — Garage, 4G and Anti-Theft Module, RTK Wall Mount Kit, Adaptor for RTK, Rough Terrain Wheels, RTK Extension Cable, Extension Cable for Battery Charger, and PreciEdge Module — is two years. Blades are excluded from this warranty.