Z1 & X1 Series--Warranty
Z1 & X1 Series--OTA Related
Z1 & X1 Series--Signal & Connection
- Z1 & X1: How to add more Wifi networks for my mower as backup connections?
- Z1 & X1: How to manually scan and pair your RTK reference station?
- Z1 & X1: Do Roborock robotic lawn mowers support Wi-Fi and 4G connectivity? Which models support built-in or optional 4G modules, and how does the SIM/eSIM service work?
- Z1 & X1: How does the network of 4G and Wi-Fi operate, will it switch automatically?
- Z1: Could you explain how your mower works with the assistance of your RTK and satellites?
- Z1 & X1: What do different indicator light colors in RTK station stand for?
Z1 & X1 Series--App Related
- Z1 & X1: How to View Dynamic Mowing History
- Z1 & X1: How to Clear Lawn Mowing Progress
- Z1/X1: Can I use the same app for multiple Roborock devices?
- Z1 & X1: Why does the app show "Unknown Device Type" during pairing?
- Z1 & X1: How to update new location for your charging station via app after physically relocated?
- Z1 & X1: How many Roborock lawn mower devices can I pair/connect under one Roborock account/user ID?
Z1 & X1 Series--During Lawn Mowing
- Z1/X1: Does the cutting blade rotate in both directions?
- Z1/X1: Does the mower support manual mowing and AI mapping?
- Z1/X1: Why does the cutting disc stop frequently during remote control mowing?
- Z1/X1: How to switch between single and dual joystick modes？
- Z1/X1: What is the "Hazard Boundary" Feature and How to Use It?
- Z1/X1: Can I customize the lawn mowing order?
Z1 & X1 Series--Mapping
- Z1 & X1: How to Adjust Part of the Lawn Boundary
- Z1 & X1: How to manually set a passage?
- Z1 & X1: How to create multiple areas in the map?
- Z1 & X1: How to set a No-Go Zone?
- Z1 & X1: How to create a map?
- Z1: Can I create more than one passage between two lawn fields? and how does the mower choose the passage?
Z1 & X1 Series--Battery & Charging
- Z1: How would I know if or when I need to replace the battery?
- Z1: The LED indicator on the charging base does not turn on?
- Z1: What is the lowest percentage of battery when the mower has to go back to charging station to recharge?
- Z1: I failed to power on my mower, what should I do next?
- Z1: Why it takes much longer time for my mower to be fully charged recently?
- Z1: How much time does my mower need to be fully charged?
Z1 & X1 Series--Maintenance
- Z1 & X1: How to clean the mower?
- Z1: When should I replace the blades and screws?
- Z1: Is that normal your blades seem loose even after I tried to fasten all the screws?
- Z1: How to replace the blades and screws?
- Z1: Why should I replace the blades?
- Z1: Why should I replace the screws all together when I just want to replace the blades?
Z1 & X1 Series--Transport & Storage
- Z1: Dimensions and Weight for All series Roborock Mowers
- Z1 & X1: How to storage the mower for next year’s use?
- Z1: How to transfer mower to other places or to your repair center/dealer?
- Z1 & X1: How to keep the mower in good condition when winter comes or for long-term storage purposes?
- Z1 & X1: I bought my mower from the dealer in England, then my family moved and lived in France, Can I use my mower in France without any issues?
Z1 & X1 Series--Installation
- Z1 & X1: How long is the battery charger extension cable?
- Z1 & X1: How long is the RTK Extension Cable?
- Z1 & X1: How to choose a great spot for RTK reference station?
- Z1: How to pick a place to install my mower's charging station？
- Z1: Do you support dual RTK installation for one mower?
- Z1: What is the docking marker in the charging station used for?