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Roborock Help Center
Z1/X1 Series--Troubleshooting & FAQs
Z1 Series--App Related

Articles in this section

Z1: How to use the relocate the station function on the app?
Z1: How many Roborock lawn mower devices can I pair/connect under one Roborock account/user ID?
Z1: What if I forget the PIN code of my mower?
Z1: How many attempts to input PIN code before my mower locks itself?
Z1: Does your mower support voice control?
Z1: How to perform firmware update for my mower?
Z1: Why was the mower not working following my pre-set schedules?
Z1: How could I change the language within the app and the mower's display?
Z1: Why has my mapping data disappeared/gone/lost?
Z1: How to change PIN code within Roborock app?

See more

Z1: Is the mower still workable while upgrading its firmware?

Jay Chen

08 April 2026 09:25 Updated

Answer:
No, the device cannot be used during the firmware upgrade process.

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Related articles

Z1: How many mowing zones/areas can I map for my mower? Is there a limitation on the number of NO-GO Zones ?
Z1: How to capture and send you the product info of my mower in order to troubleshoot issues I encountered?

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