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Roborock Help Center
Z1/X1 Series--Troubleshooting & FAQs
Z1 & X1 Series--App Related

Articles in this section

How many schedules could I set for my mower?
How many mowing zones/areas can I map for my mower? Is there a limitation on the number of NO-GO Zones ?
Why does the app show "Unknown Device Type" during pairing?
How to Clear Lawn Mowing Progress
Can I use the same app for multiple Roborock devices?
How to adjust Obstacle Avoidance Sensitivity settings？
Z1 & X1: What should I do if I fail to receive the verification code when logging in via email to the Roborock App?
Z1 & X1: Does the Roborock App support use on iPad? Are the available functions the same as on smartphones?
Z1 & X1: How to update new location for your charging station via app after physically relocated?
Z1 & X1: How many Roborock lawn mower devices can I pair/connect under one Roborock account/user ID?

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Z1: Is the mower still workable while upgrading its firmware?

Jay Chen

08 April 2026 09:25 Updated

Answer:
No, the device cannot be used during the firmware upgrade process.

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Q1: How to perform firmware update for my mower?
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