Answer:
- Check if the app or your device’s display shows any error codes—these can help identify the root cause of the issue.
- Check the RTK indicator light on your mower. It should be solid green. If it’s not, try relocating the RTK base station, remapping your lawn, and testing again.
- Use the Remote Control function in the app to manually drive the mower through the passage. This helps confirm whether the mower can physically pass through—checking both width and height clearance.
- If the mower stops inside the passage, inspect the exact spot where it halted. Look for obstacles like rocks, branches, uneven ground, or debris blocking its path.
- If the mower stays in its current area and refuses to enter the new one, verify that the passage was created correctly and saved successfully in the app.
- Environmental conditions—such as sudden slope changes, thick or tall grass, or wet/muddy terrain—can prevent the mower from passing through smoothly.
- If the mower operates at night, ensure the fill light is turned on in the app (Settings → Lighting → Fill Light) to provide enough visibility for safe navigation.
- Keep No-Go Zones well away from the passage edges—placing them too close can unintentionally block the mower’s path.
- Try creating a new passage between the two areas (instead of reusing the existing one) and test again.
- Go to Settings → Obstacle Avoidance, then turn off Channel Visual Obstacle Avoidance. Try navigating through the passage again after disabling this feature.
- In the same Obstacle Avoidance menu, select the Maximum Coverage option. This setting helps the mower ignore small, non-critical objects (like twigs or low grass clumps) that might otherwise trigger unnecessary stops.