Q1 Series--Installation
- Q1: How long is the battery charger extension cable?
- Q1: How long is the RTK Extension Cable?
- Q1: How to pick a place to install my mower's charging station？
- Q1: How to choose a great spot for RTK reference station?
- Q1: The LED indicator on the charging base does not turn on?
- Q1: How to input the PIN code to unlock the mower?
Q1 Series--Battery & Charging
- Q1: How would I know if or when I need to replace the battery?
- Q1: What do different indicator light colors in RTK station stand for?
- Q1: What is the docking marker in the charging station used for?
- Q1: Do you support dual RTK installation for one mower?
- Q1: How to transfer mower to other places or to your repair center/dealer？
- Q1: What is the lowest percentage of battery when the mower has to go back to charging station to recharge?
Q1 Series--Signal & Connection
- Q1: How to add more Wifi networks for my mower as backup connections?
- Q1: How to manually scan and pair your RTK reference station?
- Q1: Do Roborock robotic lawn mowers support Wi-Fi and 4G connectivity? Which models support built-in or optional 4G modules, and how does the SIM/eSIM service work?
- Q1: How does the network of 4G and Wi-Fi operate, will it switch automatically?
- Q1: Could you explain how your mower works with the assistance of your RTK and satellites?
- Q1: What should I do if the indicator light in RTK reference station is not green?
Q1 Series--Mapping
- Q1: How to Adjust Part of the Lawn Boundary
- Q1: How to manually set a passage?
- Q1: How to create multiple areas in the map?
- Q1: How to set a No-Go Zone?
- Q1: How to create a map?
- Q1: Can I create more than one passage between two lawn fields? and how does the mower choose the passage?
Q1 Series--During Lawn Mowing
- Q1: Does the cutting blade rotate in both directions?
- Q1: Does the mower support manual mowing and AI mapping?
- Q1: How to switch between single and dual joystick modes？
- Q1: What is the "Hazard Boundary" Feature and How to Use It?
- Q1: Why does the cutting disc stop frequently during remote control mowing?
- Q1: Can I customize the lawn mowing order?
Q1 Series--OTA Related
Q1 Series--App Related
- Q1: How to Clear Lawn Mowing Progress
- Q1: Can I use the same app for multiple Roborock devices?
- Q1: Why does the app show "Unknown Device Type" during pairing?
- Q1: What should be done if the 4G anti-theft module fails to activate and how to check network status?
- Q1: How to update new location for your charging station via app after physically relocated?
- Q1: How many Roborock lawn mower devices can I pair/connect under one Roborock account/user ID?
Q1 Series--Maintenance
- Q1: When should I replace the blades and screws?
- Q1: How to clean the mower?
- Q1: Is that normal your blades seem loose even after I tried to fasten all the screws?
- Q1: Why should I replace the screws all together when I just want to replace the blades?
- Q1: Why should I replace the blades?
- Q1: How to replace the blades and screws?
Q1 Series--Transport & Storage
- Q1: Dimensions and Weight for All series Roborock Mowers
- Q1: How to storage the mower for next year’s use?
- Q1: How to keep the mower in good condition when winter comes or for long-term storage purposes?
- Q1: I bought my mower from the dealer in England, then my family moved and lived in France, Can I use my mower in France without any issues?