Answer:
- Check the mower’s screen and the Roborock app interface to confirm that the Wi-Fi, 4G, or Bluetooth signal is connected and stable.
- Check the GNSS antenna’s indicator light — it should be a solid green.
- Check for any available firmware or app updates. If updates are available, install them first.
- Remove the mower from the Roborock app, then set it up again by repeating the device binding process.
- Restart both the Roborock app and the mower, then try connecting again.
- If the issue still isn’t resolved, try relocating the GNSS antenna to a spot with a clearer view of the sky, perform a new map scan (remapping), and test the connection again.