Answer:
- Check if the app displays any error codes. If it does, resolve those errors first, then try again and observe the result.
- Check the light on the RTK reference station—it should be a solid green color. If it’s not, refer to the reference station’s user guide for troubleshooting.
- Make sure the binocular camera lens is clean and free of smudges, dirt, or condensation. A blurry or obstructed lens can affect navigation.
- Inspect the mower’s wheels for debris, grass clippings, or foreign objects that may be blocking movement. Clear them if needed.
- Look around the mowing area for obstacles (e.g., toys, rocks, branches) or uneven ground like potholes or bumps that could prevent the mower from moving in a straight line.
- Verify that the slope in the mowing area is within the mower’s maximum incline limit—steep slopes may cause drifting or unstable movement.
- If the issue continues, end the current mowing task, close the app completely, power off the mower, wait a few seconds, then restart it and try again.
- If the problem still persists, contact Roborock Customer Service or your authorized dealer for further assistance.