Answer:
- Ensure both your phone and mower have a stable internet connection. Try switching to a different Wi-Fi network or using 4G, then try again.
- If you’ve recently edited the map or added new zones or passages, confirm those changes were saved successfully before proceeding.
- During mapping, make sure the start and end points of your boundary line meet precisely to form a fully closed shape.
- Check that both the app and your mower’s firmware are up to date. You can find the latest versions in the app’s settings or on our support website.
- Restart the app and power cycle your mower (turn it off and back on), then try again.
- If the issue persists, uninstall and reinstall the app—then log back in and try again.