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Roborock Help Center
Z1/X1 Series--Troubleshooting & FAQs
Z1 & X1 Series--Warranty

Articles in this section

How long is the product warranty? What is warranty coverage?
What payment methods does the online store accept?
Z1 & X1: How to find the dealer list in my region?
Z1 & X1: I bought an item on Amazon a week ago and now see the price has dropped. How can I request a price adjustment refund?
Z1 & X1: Is online shopping free of shipping fees？
Z1 & X1: What should I do if I purchased my mower in one country but now need repair support in another?
Z1 & X1: Are these Roborock's first lawn mowers?
Z1 & X1: I bought a Roborock lawn mower on Amazon. Who should I contact if I encounter technical issues?
Z1 & X1: How much is the mower/robot? Where could I find the price?
Z1: How to contact your Roborock Customer Service Team?

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Z1 & X1: Is online shopping free of shipping fees？

Bo

07 September 2026 08:18 Updated

Yes, we offer free shipping on all orders.

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