Answer:
Make sure the charging station is placed on a flat, open surface—uneven or cluttered areas can interfere with proper docking and charging.
Check if the mower has paused because its metal contacts are pressing too tightly against the charging station. Gently reposition the mower or clean the contacts if needed.
Inspect the wheels for tangled grass, leaves, or other debris. You can use the remote control function in the app to test wheel movement—if the wheels don’t turn smoothly, clear any obstructions.
Verify the battery level. If it’s below 15%, the mower may not have enough power to move or perform tasks.
Check the RTK signal strength. A rapidly blinking orange light or a steady red light on the RTK station means the signal is weak or unavailable—ensure the station has a clear view of the sky and isn’t blocked by buildings, trees, or other obstacles.
Confirm that both the app and the mower’s firmware are up to date. Outdated software can cause unexpected behavior—check for updates in the app settings and install them if available.
Ensure the mower isn’t locked. If it requires a PIN code to operate, enter it in the app before attempting to start or move the mower.
Look for any error codes displayed in the app. Tap on the error message to see details and follow the on-screen troubleshooting steps.