Jay Chen
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Recent activity by Jay Chen-
Q1: What is auto update and how it works?
Answer: The Auto Update switch lets you authorize your mower to automatically install the latest firmware whenever a new version is available. When you turn on Auto Update, your mower will check fo...
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S1: What is auto update and how it works?
Answer: The Auto Update switch lets you authorize your mower to automatically install the latest firmware whenever a new version is available. When you turn on Auto Update, the mower will check for...
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Z1 & X1: What is auto update and how it works?
Answer:The Auto Update switch lets you allow your mower to automatically install the latest firmware whenever a new version is available.When you turn on Auto Update, your mower will check for and ...
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Q1: What type of battery does your mower use?
Answer: All Roborock robotic mowers use lithium-ion batteries. These batteries have an average cycle life of about 1,500 charges—meaning they can be fully charged and discharged roughly 1,500 times...
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S1: What type of battery does your mower use?
Answer: All Roborock robotic mowers use lithium-ion batteries. These batteries have an average cycle life of about 1,500 charges—meaning they can be fully charged and discharged roughly 1,500 times...
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Z1 & X1: What type of battery does your mower use?
Answer:All Roborock robotic mowers use lithium-ion batteries. These batteries have an average cycle life of about 1,500 charges—meaning they can be fully charged and discharged roughly 1,500 times ...
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Q1: What if the lawnmower hesitates when returning to the charging station?
Answer:Environmental FactorsCheck the grass around the charging station. If it’s too tall or overgrown, it may block the mower’s camera view and interfere with docking.Avoid placing the charging st...
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S1: What if the lawnmower hesitates when returning to the charging station?
Answer:Environmental FactorsCheck the grass around the charging station. If it’s too tall or overgrown, it may block the mower’s camera view—trim it regularly to keep the area clear.Avoid placing t...
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Z1: What if the lawnmower hesitates when returning to the charging station?
Answer:Environmental FactorsCheck the grass around the charging station. If it’s too tall or overgrown, it may block the mower’s camera view and interfere with docking.Avoid placing the charging st...
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Q1: Mower failed to undock and stood still in the charging station, what should I do next?
Answer: Make sure the charging station is placed on a flat, open surface—uneven or cluttered surfaces can interfere with proper docking and charging. Check if the mower has paused because its met...