Jay Chen
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Recent activity by Jay Chen-
Z1: Do you provide a winter maintenance service for your mower owners?
Answer: We don’t currently offer an official maintenance service for our mowers. However, routine maintenance is simple and straightforward. You can find step-by-step guidance—including tips, troub...
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Q1: Where can I find your Roborock App? How to download?
Answer: Scan the QR code below to download the app. Search for “Roborock” in the Google Play Store or Apple App Store and download the official app. Or use these direct links to download: ...
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S1: Where can I find your Roborock App? How to download?
Answer: Scan the QR code below to download the app. Search for “Roborock” in the Google Play Store or Apple App Store, then tap Install or Get to download the app. Or use these direct links ...
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Z1 & X1: Where can I find your Roborock App? How to download?
Answer: Scan the QR code below to download the app. Search for “Roborock” in the Google Play Store or Apple App Store, then download and install the official Roborock app. Or use these direct li...
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Q1: I'd like to know if the mower has a tracking feature or if there’s a way to track the GPS location of mower?
Answer:Option 1: Built-in location features in the Roborock appYou can use the following tools directly in the Roborock app to locate your mower:Go to Device → Settings → Security and Anti-Theft → ...
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S1: I'd like to know if the mower has a tracking feature or if there’s a way to track the GPS location of mower?
Answer:Option 1: Built-in location features in the Roborock appYou can use the following tools directly in the Roborock app to locate your mower:Go to Device → Settings → Security and Anti-Theft → ...
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Z1: I'd like to know if the mower has a tracking feature or if there’s a way to track the GPS location of mower?
Answer:Option 1: Built-in location features in the Roborock appYou can use the following tools directly in the Roborock app to locate your mower:Go to Device → Settings → Security and Anti-Theft → ...
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Q1: Can I create more than one passage between two lawn fields? and how does the mower choose the passage?
Answer: You can create multiple passages between lawns. The mower uses an efficiency-based logic to choose the shortest and most practical route to the next mowing area—based on where it finishes i...
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S1: Can I create more than one passage between two lawn fields? and how does the mower choose the passage?
Answer: Creating multiple passages between lawns is possible. For efficiency, the mower automatically selects the shortest route to the next mowing area—based on where it finishes in the current ar...
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Z1: Can I create more than one passage between two lawn fields? and how does the mower choose the passage?
Answer: Creating multiple passages between lawns is possible. The mower uses an efficiency-based approach: once it finishes mowing one area, it automatically selects the shortest and most efficient...