Jay Chen
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Recent activity by Jay Chen-
Z1 & X1: My mower failed to go/pass through the passage between 2 different areas, what should I do?
Answer:Check if the app or your device’s display shows any error codes—these can help identify the root cause of the issue.Check the RTK indicator light on your mower. It should be solid green. If ...
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Q1: My mower's display is showing abnormal characters/showing nothing, What should I do next?
Answer:Display showing abnormal characters: Restart the mower and check if the issue continues. Check whether the battery is low. If so, recharge the mower fully, then test the display again. Gentl...
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S1: My mower's display is showing abnormal characters/showing nothing, What should I do next?
Answer:Display showing abnormal characters: Restart the mower and check if the issue continues. Check whether the mower is low on battery. If so, recharge it fully, then test the display again. Gen...
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Z1: My mower's display is showing abnormal characters/showing nothing， What should I do next?
Answer:Display showing abnormal characters: Restart the mower and check if the issue continues. Check whether the battery is low. If so, recharge it fully, then test the display again. Gently clean...
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Q1: Is the mower still workable while upgrading its firmware?
Answer: No, it cannot be used during the firmware upgrade process.
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S1: Is the mower still workable while upgrading its firmware?
Answer: No, it cannot be used during the firmware upgrade process.
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Z1: Is the mower still workable while upgrading its firmware?
Answer: No, the device cannot be used during the firmware upgrade process.
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Q1: I bought my mower from the dealer in England, then my family moved and lived in France, Can I use my mower in France without any issues?
Answer: Currently, there are no technical restrictions on using our robotic lawnmower in different countries or regions. However, we cannot guarantee that technical limitations will not be introduc...
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S1: I bought my mower from the dealer in England, then my family moved and lived in France, Can I use my mower in France without any issues?
Answer: Currently, there are no technical restrictions on using our robotic lawnmower in different countries or regions. However, we cannot guarantee that technical limitations will not be introduc...
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Z1 & X1: I bought my mower from the dealer in England, then my family moved and lived in France, Can I use my mower in France without any issues?
Answer: Currently, there are no technical restrictions on using our robotic lawnmower in different countries or regions. However, we cannot guarantee that technical limitations will not be introduc...