Answer:
Environmental Factors
- Check the grass around the charging station. If it’s too tall or overgrown, it may block the mower’s camera view—trim it regularly to keep the area clear.
- Avoid placing the charging station in spots with intense direct sunlight (like midday sun) or deep, shifting shadows (e.g., under trees or near buildings). These lighting conditions can make it harder for the mower to recognize the docking marker.
- Place the charging station on a flat, stable, and level surface. Slopes or uneven ground can throw off the mower’s alignment when docking.
Software Condition
- Open the app and go to Product Info to check your mower’s firmware, app software, and plugin versions. Make sure all are updated to the latest available version.
Hardware Condition
- In the app or system status screen, verify that the mower detects and recognizes the charging station. If it doesn’t—or if the location appears inaccurate—it could be due to temporary RTK positioning errors or network signal delays.
- Inspect the mower’s binocular cameras. Wipe away any dirt, dust, or moisture, and check for physical damage or obstructions (like spiderwebs or debris). Clean or repair as needed—clear, undamaged cameras are essential for recognizing the station and navigating safely.
- Examine the docking marker on the charging station. It should be clean, dry, and fully visible—no smudges, scratches, or coverings. A clear marker helps the mower locate and align with the station accurately.
- Confirm the charging station is powered on. Look for indicator lights or check that it’s properly plugged in and receiving power. Without power, the mower can’t detect the station’s charging status.
- Check the charging connectors on the station. Ensure they’re firmly seated, free of corrosion or debris, and not loose or bent. Secure, clean connections are necessary for reliable charging.