Answer:
There are four indicator light statuses on the mower’s charging station:
- Solid green: The charging station is powered and connected, but the mower is not yet charging (e.g., it’s not properly seated or hasn’t started charging).
- Breathing green (slowly pulsing): The charging station is powered and the mower is actively charging.
- Solid red: A charging error has occurred.
- Off: Either the charging station isn’t plugged in—or the mower is fully charged and no longer drawing power.
Possible causes of charging failures and how to troubleshoot them:
If the mower is placed on the charging station and the indicator light is solid green, but charging doesn’t start:
→ Check the charging contacts (on both the mower and the station) for dirt, debris, or moisture.
→ Gently clean them with a dry, soft cloth. Avoid using liquids or abrasive materials.If the charging contacts show visible damage, corrosion, or rust:
→ Stop using the charging station and contact your retailer, authorized dealer, or Roborock Customer Service for assistance.If the indicator light is red:
→ Unplug the charging station from the power outlet, wait 10 seconds, then plug it back in.
→ Place the mower back on the station and check if the light changes to breathing green.
→ If the red light persists, contact your retailer, authorized dealer, or Roborock Customer Service.If the mower is charging in an extremely hot (above 40°C / 104°F) or cold (below 0°C / 32°F) environment:
→ Charging may pause or fail for safety reasons.
→ Move the mower and charging station to a room-temperature location (ideally between 10–30°C / 50–86°F), then try again.