Answer:
Environmental Factors
- Check the grass around the charging station. If it’s too tall or overgrown, it may block the mower’s camera view and interfere with docking.
- Avoid placing the charging station in areas with intense direct sunlight or deep, shifting shadows (e.g., under trees or near buildings). These lighting conditions can make it harder for the mower to recognize the docking marker.
- Place the charging station on a flat, stable, and level surface. Slopes or uneven ground can throw off the mower’s alignment during docking.
Software Condition
- Open the app and go to Product Info to verify that the firmware, app software, and any related plugins are all updated to the latest available versions.
Hardware Condition
- In the app or system status screen, confirm that the mower detects and recognizes the charging station. Weak RTK positioning or network signal delays may temporarily affect the mower’s ability to locate itself accurately.
- Inspect both binocular cameras on the mower for dirt, debris, scratches, or physical damage. Clean or repair them as needed—obscured or damaged cameras can prevent proper recognition of the charging station and surroundings.
- Make sure the docking marker on the charging station is clean, undamaged, and fully visible. A faded, dirty, or partially covered marker may confuse the mower during docking.
- Confirm the charging station is powered on. If it’s not receiving power, the mower won’t be able to detect its presence or charging status.
- Examine the charging connectors on the station. Ensure they’re firmly seated, free of corrosion or debris, and not loose—any connection issue could interrupt or prevent charging.