Answer:
There are four indicator light statuses on the mower’s charging station:
- Solid green: The charging station is powered and connected, but the mower is not yet charging (e.g., it’s not properly seated or hasn’t started charging).
- Breathing green (a soft, rhythmic pulse): The charging station is powered and the mower is actively charging.
- Solid Red: A charging error has occurred.
- Off: Either the charging station isn’t plugged in or powered—or the mower is already fully charged.
Possible causes of charging failures—and what to try:
- If the mower is placed on the charging station and the indicator light is solid green, but charging doesn’t start:
→ Check the charging contacts (on both the mower and the station) for dirt, debris, or moisture.
→ Clean them gently with a dry, soft cloth. Then reseat the mower firmly on the station. - If the charging contacts show visible damage—such as dents, corrosion, rust, or wear:
→ Contact your retailer, authorized dealer, or Roborock Customer Service for assistance. Do not attempt to repair or modify the contacts yourself. - If the indicator light is red:
→ Unplug the charging station’s power cable, wait 10 seconds, then plug it back in.
→ Place the mower back on the station and check if charging resumes.
→ If the red light persists, contact your retailer, authorized dealer, or Roborock Customer Service for further support. - If the mower is charging in an extremely hot or cold environment (e.g., below 5°C / 41°F or above 35°C / 95°F):
→ Charging may pause or fail for safety reasons.
→ Move the mower and charging station to a room-temperature location (ideally between 10°C–30°C / 50°F–86°F), then try again.